Due to maintenance works, our site in Cambridge will be closed to all visitors on Saturday 11th May 2024...

The site and phonelines will close on Friday 10th May at 5pm and reopen at 8.30am on Monday 13th May 2024. Thank you for your understanding.

Use of cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Essential cookies

Essential cookies are automatically placed on your computer or device when you access a website or take certain actions on a website. These cookies are used only to transmit the data online and are strictly necessary to make a website operational.

Details of all the cookies used are below:

Server

Cookie set: PHPSESSID [duration: session]
This is an auto generated session cookie by the server which contains a hash in order to manage sessions

WordPress

Cookie set: wordpress_{hash} [duration: session]
The cookie is used to store the authentication details on login

Cookie set: wordpress_logged_in_{hash} [duration: session]
The cookie is used to indicate when you are logged in, and who you are

Cookie set: wordpress_test_cookie [duration: session]
The cookie is used to check if the cookies are enabled on the browser to provide appropriate user experience to the users

Cookie set: wp-settings-{time}-{user} [duration: 1 year]
The cookie is used to customize the view of the front-end of the website

Website Security

Cookie set: wfwaf-authcookie-{hash} [duration: 12 hours]
This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.

Cookie Compliance

Cookie set: moove_gdpr_popup [duration: 1 year]
Used to store cookie consent preferences

WooCommerce

Cookie set: woocommerce_cart_{hash} [duration: session]
Helps WooCommerce determine when cart contents/data changes.

Cookie set: woocommerce_items_in_cart [duration: session]
Helps WooCommerce determine when cart contents/data changes.

Cookie set: wp_woocommerce_session_{hash} [duration: 2 days]
Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Cookie set: woocommerce_recently_viewed [duration: session]
Powers the Recent Viewed Products widget.

Cookie set: store_notice{notice_id} [duration: session]
Allows customers to dismiss the Store Notice.

 

Third party cookies

We use a set of third party tools to provide information of how our users engage with our website so that we can improve the experience of the website for our users. For example, we collect information about which of our pages are most frequently visited, and by which types of users. We also use third-party cookies to help with performance.

Details of all the cookies used are below:

Facebook
Cookies set: _fbp, _fbc
These cookies and tracking pixels enable behavioral advertising and analytics by Facebook.

Google
Cookies set: _gid, _ga, _gat
These are set by Google Universal Analytics. They are used to calculate visitor, session and campaign data for our website analytics reports.

MailChimp
Cookies set: mailchimp_landing_site
This cookie is set by MailChimp and used to measure which page was visited first.

Important Notice
Temporary Closure

We’d like to let our visitors know that our Cambridge site will be closed to the public on Saturday 11th July due to ongoing building works.

We apologise for any inconvenience this may cause and appreciate your patience and understanding as we continue to improve our facilities.

Thank you for your understanding.

Important Easter
Delivery Notice

To ensure the safe and respectful return of your pet’s ashes, we will be temporarily pausing all courier deliveries between 2nd and 7th April inclusive over the Easter period.
 
As courier services can be affected during this time, we cannot guarantee the prompt delivery standards we always aim to provide. Rather than risk ashes being delayed or held at courier depots, we feel it is more appropriate to keep them safely in our care until normal service resumes.
 
For families who have chosen to have ashes returned directly by courier (including PDSA clients), deliveries will resume from 8th April.
 
For all other families, ashes will continue to be returned to your veterinary practice as usual once ready.
 
If you are local to one of our sites and are expecting your pet’s ashes to be returned via courier during this time, you are also very welcome to arrange collection of your pet’s ashes. Please contact our team on 01763 207700 in advance so we can make the necessary arrangements for you.
 
Easter Opening Hours:
 

Good Friday (3rd April): Closed

Saturday 4th April: 8:30am – 3:00pm

Easter Monday (6th April): Closed

From Tuesday 7th April: Open as normal (8:30am – 5:30pm)

We greatly appreciate your understanding.
The CPC Team