How do I get help with my order?

If you would like help ordering, or would like further information on any of our products please contacts us on 01763 207700 (08.30 –  17.00 Monday to Friday), or click here for our full contact details. Or visit our Help With My Order page.

What is the status of my order?

If you would like an update on your order status, please contacts us on 01763 207700 and inform us of the order number provided on your order confirmation email.

When will my order be processed?

Orders placed at weekends and bank holidays will be processed the following working day.

Orders will be processed upon full receipt of payment. Please note that until we have confirmed the order to you no offer of sale is made. In the event that we decline to process your order we will contact you.